Connect Ultravox to traditional phone networks for AI-powered voice calls.
Ultravox Realtime is a “BYOT” (bring your own telephony) platform and integrates with major telephony providers to enable AI-powered voice applications that work with regular phone numbers. Your AI agents can make outbound calls and answer inbound calls through traditional phone networks.
”Calls” is Overloaded It can be a bit confusing because Ultravox Realtime uses the concept of a “call” to mean a voice session between an AI agent and another party. For phone calls, you will accept inbound or make outbound calls via your chosen telephony provider and then connect those calls to an Ultravox call.
Creating an Ultravox call that you can connect with a phone call requires specific parameters in the Create Call command:
Tells Ultravox which protocol to use. For phone calls, must be set to one of:{"telnyx": {}}, {"twilio": {}}, or {"plivo": {}}.Defaults to {"webRtc": {}}.