Configure AI agents to answer incoming phone calls.
Ultravox can power AI agents that automatically answer incoming phone calls from your users. This is perfect for customer service, support lines, or any application where users initiate contact.
When you use Agents for creating calls, you can define template variables that get passed in a call creation time. For incoming calls, this data might come from an IVR or your own application.
Example: Template Context
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// System prompt expects template variablessystemPrompt: "You are calling {{customerName}}..."// Set templateContext at call creation timetemplateContext: { customerName: "VIP Customer", accountType: "enterprise"}